Overview
Noir Miami Limo ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, whether you're browsing our website, requesting a quote, or booking a ride.
Information We Collect
When you use our website or book a service, we may collect:
- Contact details such as your name, phone number, and email address.
- Trip details such as pickup and drop-off locations, dates, times, and vehicle preferences.
- Payment information processed securely through our third-party payment provider (Stripe). We do not store full card numbers on our own servers.
- Website usage data such as pages visited, browser type, and device information, collected automatically through cookies and analytics tools like Google Analytics and Google Ads conversion tracking.
How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and provide transportation services you request.
- Communicate with you about bookings, confirmations, and customer support.
- Process payments securely.
- Improve our website, services, and marketing based on aggregated usage trends.
- Comply with legal, insurance, and safety obligations related to our licensed limousine operations.
Cookies & Tracking
Our website uses cookies and similar technologies, including Google Ads and Google Analytics tags, to understand how visitors use our site and to measure the effectiveness of our advertising. You can control or disable cookies through your browser settings at any time; doing so may limit some website functionality.
Sharing Your Information
We do not sell your personal information. We may share information with trusted third parties only as needed to operate our business, including payment processors, scheduling and dispatch tools, and affiliated chauffeurs who need trip details to complete your reservation. We may also disclose information when required by law.
Data Security
We use reasonable administrative and technical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us at any time to review, update, or request deletion of the personal information we hold about you, subject to any records we're required to retain for legal, insurance, or accounting purposes.
Children's Privacy
Our services and website are not directed to children, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Phone: (786) 898-2464
- Email: info@noirmiamilimo.com
- Address: 1111 Brickell Ave 10th Floor, Miami, FL 33131